I’m Andrea Krafft, a trainer and educator with 12 years of experience developing and delivering courses about technology and communication skills for adult learners in both the corporate setting and the college classroom.
Currently, I'm an instructional designer and trainer in the IT department of Tokio Marine HCC - Stop Loss Group. In this role, I produce various audience-centered instructional materials, including self-paced videos, interactive online sessions, training guides, and SharePoint pages. I train our users about key technology skills such as Microsoft Teams and OneNote while also testing and documenting key hardware and software to help keep our business running smoothly.
From 2009-2020, I taught professional writing, multimedia communication, and technical writing at various colleges and universities. I have a Ph.D. in English and understand the central importance of clear communication and collaboration.
To view my resume and learn more about my teaching and presentations, please refer to the links at the top of the page.
If you would like to contact me, please email me, connect with me on LinkedIn, or reach out to me on Twitter.